Privacy First: Pdfino is designed with your privacy in mind. All file compression happens locally on your device. Your files are never uploaded to our servers.
This Privacy Policy explains how Pdfino ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address (if you create an account)
- Payment Information: Processed through Apple's App Store (we do not store payment details)
- Support Communications: Messages you send to our support team
1.2 Automatically Collected Information
- Device Information: Device model, operating system version, unique device identifiers
- Usage Data: Features used, compression statistics (file sizes, types), session duration
- Performance Data: Crash reports, error logs, app performance metrics
- Analytics: Aggregated usage patterns to improve the app
- Advertising Data (Free Users Only): Ad impressions, clicks, and interaction data to display relevant advertisements. You can control ad personalization through iOS Settings.
- Advertising Identifier (IDFA): With your permission, we use your device's advertising identifier to show personalized ads. You can opt out anytime in iOS Settings → Privacy → Tracking.
1.3 Information We Do NOT Collect
- ✓ Your files and their contents
- ✓ File names or metadata
- ✓ Compressed file data
- ✓ Location data (unless required for a specific feature you enable)
- ✓ Contact lists or personal photos
2. How We Use Your Information
We use collected information for:
- Service Provision: To provide and maintain the app's functionality
- Improvement: To analyze usage patterns and improve features
- Support: To respond to your questions and provide customer support
- Subscription Management: To manage your premium subscription through Apple
- Communications: To send important updates about the app (can be disabled)
- Analytics: To understand how users interact with the app
- Security: To detect and prevent fraud or abuse
3. Local Processing
All file compression is performed locally on your device.
- Your files never leave your device during compression
- We cannot access your files or their contents
- File data is not transmitted to our servers
- Compression happens entirely offline
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information except:
4.1 Service Providers
We may share data with trusted third parties who assist us:
- Apple App Store: For subscription and payment processing
- Analytics Providers: Firebase Analytics (aggregated, anonymized data)
- Crash Reporting: To identify and fix bugs
- Customer Support: Tools to respond to your inquiries
4.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or abuse
- Enforce our Terms of Service
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.
5. Third-Party Services
Pdfino uses the following third-party services:
5.1 Advertising & Ad Personalization
For Free Users: We display advertisements through Google AdMob. These ads help us keep the app free for users who don't purchase a premium subscription.
Ad Personalization: When you first use the app, we'll ask your permission to use your Advertising Identifier (IDFA) to show personalized ads. You can:
- Allow: See ads tailored to your interests based on your device's advertising identifier
- Deny: See contextual ads based only on the current app content, not your personal profile
- Change Later: Go to iOS Settings → Privacy & Security → Tracking to update your choice
Ad Attribution (SKAdNetwork): We use Apple's SKAdNetwork framework for privacy-preserving ad measurement. This technology allows us to measure ad effectiveness without sharing your personal information with advertisers. SKAdNetwork works entirely on-device and doesn't require tracking permission.
Premium Users: No ads are shown. If you subscribe to Pdfino Premium, all advertisements are removed and no advertising data is collected.
6. Data Security
We implement security measures to protect your information:
- Encryption: Data transmitted to our servers is encrypted using industry-standard protocols
- Access Controls: Limited employee access to personal information
- Secure Storage: Data stored on secure servers with access logging
- Regular Audits: Security practices reviewed regularly
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. Use strong passwords and keep your device secure.
7. Data Retention
- Account Data: Retained while your account is active
- Usage Data: Retained for up to 2 years for analytics
- Support Communications: Retained for 1 year
- Crash Reports: Retained for 90 days
You can request deletion of your data at any time by contacting us.
8. Your Rights and Choices
8.1 Access and Control
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Receive your data in a machine-readable format
- Opt-Out: Disable analytics or marketing communications
8.2 Managing Permissions
You can control app permissions through your device settings:
- Photo Library: Access to compress photos (required for image compression)
- Files: Access to documents (required for PDF compression)
- Notifications: Alert preferences (optional)
8.3 Analytics Opt-Out
You can disable analytics tracking in the app's Settings menu. This will prevent collection of usage data while still allowing the app to function.
9. Children's Privacy
Pdfino is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. International Users
Your information may be transferred to and processed in countries other than your own. By using the app, you consent to such transfers. We ensure appropriate safeguards are in place.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we don't sell data)
- Right to deletion of personal information
- Right to non-discrimination for exercising privacy rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under GDPR including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
13. Do Not Track
Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to these signals. We do not track users across third-party websites.
14. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through:
- In-app notification
- Email (if you have an account)
- Updated "Last Updated" date
Continued use of the app after changes constitutes acceptance of the updated policy.
15. Contact Us
For privacy-related questions, requests, or concerns:
16. Your Consent
By using Pdfino, you consent to this Privacy Policy and our processing of information as described herein.
Summary: We respect your privacy. Your files stay on your device, we collect minimal data to improve the app, and you have full control over your information.